Return & Exchange Policy
We want to ensure you are satisfied with your purchase. If you experience any issues with the product you receive, here is our return policy:
Products can be returned or exchanged if:
The size is incorrect
The product is damaged upon receipt
The wrong product was sent
Complaint deadline: Maximum 3 days after the product is received.
Return requirements:
The product must be unused
Return in the original packaging
Include an unboxing video as proof
Reshipping costs:
If the error is ours → Free
If the order is incorrect (e.g., the wrong size) → Shipping costs are borne by the buyer
Please contact our customer service team via WhatsApp to process your return or exchange.